Northwestern Mutual: They tried to forcce me into there whole life w...
A Northwestern Mutual customer review by GetHuman user ~coocoo from November 4th, 2017
Background on ~coocoo's case
GetHuman: ~coocoo - can you tell our other Northwestern Mutual customers when your case took place?
~coocoo: Yes. It was evening, on November 2nd.
GetHuman: Did you reach out to Northwestern Mutual, and if so, how?
GetHuman: And which of these common Northwestern Mutual customer issues best describes the reason you wanted to talk to them?
(Shows ~coocoo a list of common Northwestern Mutual problems)
~coocoo: "Get insurance" was why I was trying to call.
~coocoo's review of Northwestern Mutual customer service
GetHuman: So how would you sum up your experience for GetHuman's Northwestern Mutual customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~coocoo: They tried to forcce me into there whole life when i called for term. They were so rude saying that i was not smart if i didnt take it.
GetHuman: Let's quantify your experience contacting Northwestern Mutual. On a scale of 1 to 5, how easy is it go get help on a Northwestern Mutual problem?
~coocoo: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~coocoo: I'd give them a five out of five on communication.
GetHuman: And what about Northwestern Mutual's ability to quickly and effectively address your problem?
~coocoo: For that I would say five out of five.
GetHuman: And finally- any advice for other Northwestern Mutual customers?
~coocoo: Call them early in the day or late. Don't forget any personal or account information you might need for Northwestern Mutual to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~coocoo taken from his Northwestern Mutual customer service problem that occurred on November 2nd, 2017.
Northwestern Mutual
5.00 of 5 stars | 9 reviews
~coocoo's Northwestern Mutual Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars
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