NuWave Oven: never rcvd pkg as promised, gave me a track...
A NuWave Oven customer review by GetHuman user ~angry ak from November 27th, 2017
Background on ~angry ak's case
GetHuman: ~angry ak - can you tell our other NuWave Oven customers when your case took place?
~angry ak: Yes. It was middle of the night, on November 20th.
GetHuman: Did you reach out to NuWave Oven, and if so, how?
GetHuman: And which of these common NuWave Oven customer issues best describes the reason you wanted to talk to them?
(Shows ~angry ak a list of common NuWave Oven problems)
~angry ak: "Repairs" was why I was trying to call.
~angry ak's review of NuWave Oven customer service
GetHuman: So how would you sum up your experience for GetHuman's NuWave Oven customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~angry ak: never rcvd pkg as promised, gave me a track * that UPS said was invalid & were closed just get recording when I call however they sure illed my credit card as soon as I placed order. I am so dissapointed with Nuwave Customer Service !!!!
GetHuman: Let's quantify your experience contacting NuWave Oven. On a scale of 1 to 5, how easy is it go get help on a NuWave Oven problem?
~angry ak: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~angry ak: I'd give them a five out of five on communication.
GetHuman: And what about NuWave Oven's ability to quickly and effectively address your problem?
~angry ak: For that I would say four out of five.
GetHuman: And finally- any advice for other NuWave Oven customers?
~angry ak: Call them early in the day or late. Don't forget any personal or account information you might need for NuWave Oven to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~angry ak taken from his NuWave Oven customer service problem that occurred on November 20th, 2017.