Ocwen: This phone number is worthless, no help, no ans...
A Ocwen customer review by GetHuman user ~don't use this number from November 15th, 2017
Background on ~don't use this number's case
GetHuman: ~don't use this number - can you tell our other Ocwen customers when your case took place?
~don't use this number: Yes I can. It was afternoon, on November 6th.
GetHuman: Did you reach out to Ocwen, and if so, how?
GetHuman: And which of these common Ocwen customer issues best describes the reason you wanted to talk to them?
(Shows ~don't use this number a list of common Ocwen problems)
~don't use this number: "Update Account information" was why I was trying to call.
~don't use this number's review of Ocwen customer service
GetHuman: So how would you sum up your experience for GetHuman's Ocwen customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~don't use this number: This phone number is worthless, no help, no answer, just voicemail, worthless, if you need help wait till they are actually answering their phones!!!!!!!
GetHuman: Let's quantify your experience contacting Ocwen. On a scale of 1 to 5, how easy is it go get help on a Ocwen problem?
~don't use this number: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~don't use this number: I'd give them a one out of five on communication.
GetHuman: And what about Ocwen's ability to quickly and effectively address your problem?
~don't use this number: For that I would say four out of five.
GetHuman: And finally- any advice for other Ocwen customers?
~don't use this number: Call them early in the day or late. Don't forget any personal or account information you might need for Ocwen to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~don't use this number taken from his Ocwen customer service problem that occurred on November 6th, 2017.