Office Depot: horriable csr
A Office Depot customer review by GetHuman user GetHuman-christn from November 29th, 2017
Background on GetHuman-christn's case
GetHuman: GetHuman-christn - can you tell our other Office Depot customers when your case took place?
GetHuman-christn: Yeah. It was middle of the night, on November 27th.
GetHuman: Did you reach out to Office Depot, and if so, how?
GetHuman: And which of these common Office Depot customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-christn a list of common Office Depot problems)
GetHuman-christn: "Cancel order" was why I was trying to call.
GetHuman-christn's review of Office Depot customer service
GetHuman: So how would you sum up your experience for GetHuman's Office Depot customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-christn: horriable csr
GetHuman: Can you tell the rest of us a bit more from what happened on 11/27/17?
GetHuman-christn: ordered a cabinet ... never showed up called several times to follow up on delivery status .. hung up on * times ... ended up cancelling order
GetHuman: Let's quantify your experience contacting Office Depot. On a scale of 1 to 5, how easy is it go get help on a Office Depot problem?
GetHuman-christn: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-christn: I'd give them a one out of five on communication.
GetHuman: And what about Office Depot's ability to quickly and effectively address your problem?
GetHuman-christn: For that I would say four out of five.
GetHuman: And finally- any advice for other Office Depot customers?
GetHuman-christn: Call them early in the day or late. Don't forget any personal or account information you might need for Office Depot to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-christn taken from his Office Depot customer service problem that occurred on November 27th, 2017.