Oklahoma Gas & Electric Co: Called for an appointment to check electrical t...

A Oklahoma Gas & Electric Co customer review by GetHuman user GetHuman-373376 from November 27th, 2017

Background on GetHuman-373376's case

GetHuman: GetHuman-373376 - can you tell our other Oklahoma Gas & Electric Co customers when your case took place?
GetHuman-373376: Sure. It was afternoon, on November 26th.
GetHuman: Did you reach out to Oklahoma Gas & Electric Co, and if so, how?
GetHuman-373376: I used the 800-272-9741 number I found for on the GetHuman Oklahoma Gas & Electric Co customer phone number page I was on: Oklahoma Gas & Electric Co Customer Service Phone Number
GetHuman: And which of these common Oklahoma Gas & Electric Co customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-373376 a list of common Oklahoma Gas & Electric Co problems)
GetHuman-373376: "Complaint" was why I was trying to call.

GetHuman-373376's review of Oklahoma Gas & Electric Co customer service

GetHuman: So how would you sum up your experience for GetHuman's Oklahoma Gas & Electric Co customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-373376: Called for an appointment to check electrical terminal sitting in large pool of water due to recent rains. Cannot get an appointment for Wed*Thur when owner is here for unlocking gate.
GetHuman: Let's quantify your experience contacting Oklahoma Gas & Electric Co. On a scale of 1 to 5, how easy is it go get help on a Oklahoma Gas & Electric Co problem?
GetHuman-373376: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-373376: I'd give them a four out of five on communication.
GetHuman: And what about Oklahoma Gas & Electric Co's ability to quickly and effectively address your problem?
GetHuman-373376: For that I would say three out of five.
GetHuman: And finally- any advice for other Oklahoma Gas & Electric Co customers?
GetHuman-373376: Call them early in the day or late. Don't forget any personal or account information you might need for Oklahoma Gas & Electric Co to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-373376 taken from his Oklahoma Gas & Electric Co customer service problem that occurred on November 26th, 2017.

Oklahoma Gas & Electric Co

1.50 of 5 stars | 12 reviews

GetHuman-373376's Oklahoma Gas & Electric Co Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

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