Oklahoma Gas & Electric Co: I DO FEEL THAT BEING UNABLE TO CHANGE YOUR DUE...

A Oklahoma Gas & Electric Co customer review by GetHuman user ~linda from November 18th, 2017

Background on ~linda's case

GetHuman: ~linda - can you tell our other Oklahoma Gas & Electric Co customers when your case took place?
~linda: Yes. It was afternoon, on November 12th.
GetHuman: Did you reach out to Oklahoma Gas & Electric Co, and if so, how?
~linda: I used the 800-272-9741 number I found for on the GetHuman Oklahoma Gas & Electric Co customer phone number page I was on: Oklahoma Gas & Electric Co Customer Service Phone Number
GetHuman: And which of these common Oklahoma Gas & Electric Co customer issues best describes the reason you wanted to talk to them?
(Shows ~linda a list of common Oklahoma Gas & Electric Co problems)
~linda: "Complaint" was why I was trying to call.

~linda's review of Oklahoma Gas & Electric Co customer service

GetHuman: So how would you sum up your experience for GetHuman's Oklahoma Gas & Electric Co customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~linda: I DO FEEL THAT BEING UNABLE TO CHANGE YOUR DUE DATE IS VERY UNFAIR. IT IS JUST ANOTHER EXAMPLE OF CORPORATE AMERICA KNOWING*THAT THEY CAN HOLD THE LITTLE GUY HOSTAGE BECAUSE WE HAVE NO RECOURSE BUT TO PAY OUR ELECTRIC BILLS AND **% OF OKLA HAS TO USE OG AND E
GetHuman: Let's quantify your experience contacting Oklahoma Gas & Electric Co. On a scale of 1 to 5, how easy is it go get help on a Oklahoma Gas & Electric Co problem?
~linda: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~linda: I'd give them a five out of five on communication.
GetHuman: And what about Oklahoma Gas & Electric Co's ability to quickly and effectively address your problem?
~linda: For that I would say four out of five.
GetHuman: And finally- any advice for other Oklahoma Gas & Electric Co customers?
~linda: Call them early in the day or late. Don't forget any personal or account information you might need for Oklahoma Gas & Electric Co to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~linda taken from his Oklahoma Gas & Electric Co customer service problem that occurred on November 12th, 2017.

Oklahoma Gas & Electric Co

1.50 of 5 stars | 12 reviews

~linda's Oklahoma Gas & Electric Co Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars

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