Oprah Magazine: my bank account was charged **.** for another y...
A Oprah Magazine customer review by GetHuman user ~Debra from November 19th, 2017
Background on ~Debra 's case
GetHuman: ~Debra - can you tell our other Oprah Magazine customers when your case took place?
~Debra : Yes. It was morning, on November 16th.
GetHuman: Did you reach out to Oprah Magazine, and if so, how?
GetHuman: And which of these common Oprah Magazine customer issues best describes the reason you wanted to talk to them?
(Shows ~Debra a list of common Oprah Magazine problems)
~Debra : "I'm moving" was why I was trying to call.
~Debra 's review of Oprah Magazine customer service
GetHuman: So how would you sum up your experience for GetHuman's Oprah Magazine customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Debra : my bank account was charged **.** for another year subscription without my authorization. I originally paid with my debit card. This is not a good way to keep customers subscriptions going. I find it very frustrating to know you have taken my money without my consent and it takes **-** days to debit back to my account for corrections. I will not subscribe to this magazine ever again for this reason.
GetHuman: Let's quantify your experience contacting Oprah Magazine. On a scale of 1 to 5, how easy is it go get help on a Oprah Magazine problem?
~Debra : I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Debra : I'd give them a two out of five on communication.
GetHuman: And what about Oprah Magazine's ability to quickly and effectively address your problem?
~Debra : For that I would say three out of five.
GetHuman: And finally- any advice for other Oprah Magazine customers?
~Debra : Call them early in the day or late. Don't forget any personal or account information you might need for Oprah Magazine to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Debra taken from his Oprah Magazine customer service problem that occurred on November 16th, 2017.