Oregon Scientific: A nightmare. False charge on my credit card...

A Oregon Scientific customer review by GetHuman user GetHuman-211967 from November 18th, 2017

Background on GetHuman-211967's case

GetHuman: GetHuman-211967 - can you tell our other Oregon Scientific customers when your case took place?
GetHuman-211967: Yeah. It was evening, on November 12th.
GetHuman: Did you reach out to Oregon Scientific, and if so, how?
GetHuman-211967: I used a help page I found on the GetHuman Oregon Scientific customer service contact info page: Contact Oregon Scientific Customer Service
GetHuman: And which of these common Oregon Scientific customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-211967 a list of common Oregon Scientific problems)
GetHuman-211967: "Technical support" was why I was trying to contact.

GetHuman-211967's review of Oregon Scientific customer service

GetHuman: So how would you sum up your experience for GetHuman's Oregon Scientific customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-211967: A nightmare. False charge on my credit card. Customer svc in India was useless. Corporate * even more useless. I've never ordered from them and now never will. Shockingly bad service at both numbers (can't reach human at corporate *, just voicemail).
GetHuman: Let's quantify your experience contacting Oregon Scientific. On a scale of 1 to 5, how easy is it go get help on a Oregon Scientific problem?
GetHuman-211967: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-211967: I'd give them a five out of five on communication.
GetHuman: And what about Oregon Scientific's ability to quickly and effectively address your problem?
GetHuman-211967: For that I would say five out of five.
GetHuman: And finally- any advice for other Oregon Scientific customers?
GetHuman-211967: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Oregon Scientific to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-211967 taken from his Oregon Scientific customer service problem that occurred on November 12th, 2017.

Oregon Scientific

5.00 of 5 stars | 10 reviews

GetHuman-211967's Oregon Scientific Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

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