Otay Mesa Sales: HORRIBLE HORRIBLE CUSTOMER SERVICE! CAN'T BE TR...
A Otay Mesa Sales customer review by GetHuman user ~ForConsumerRights from November 2nd, 2017
Background on ~ForConsumerRights's case
GetHuman: ~ForConsumerRights - can you tell our other Otay Mesa Sales customers when your case took place?
~ForConsumerRights: Yes I can. It was morning, on October 24th.
GetHuman: Did you reach out to Otay Mesa Sales, and if so, how?
GetHuman: And which of these common Otay Mesa Sales customer issues best describes the reason you wanted to talk to them?
(Shows ~ForConsumerRights a list of common Otay Mesa Sales problems)
~ForConsumerRights: "Returns" was why I was trying to call.
~ForConsumerRights's review of Otay Mesa Sales customer service
GetHuman: So how would you sum up your experience for GetHuman's Otay Mesa Sales customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~ForConsumerRights: HORRIBLE HORRIBLE CUSTOMER SERVICE! CAN'T BE TRUSTED. My company purchased a used forklift from Otay Mesa Sales which came with the wrong battery charger, I have tried to get them to get me the right battery charger for over a year and a half now and they keep coming up with excuses as to why they can't get one to me. RICK IS RUDE and does not care that his company stands behind unfair and deceitful business practices. DO NOT DO BUSINESS WITH THEM.
GetHuman: Let's quantify your experience contacting Otay Mesa Sales. On a scale of 1 to 5, how easy is it go get help on a Otay Mesa Sales problem?
~ForConsumerRights: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~ForConsumerRights: I'd give them a one out of five on communication.
GetHuman: And what about Otay Mesa Sales's ability to quickly and effectively address your problem?
~ForConsumerRights: For that I would say three out of five.
GetHuman: And finally- any advice for other Otay Mesa Sales customers?
~ForConsumerRights: Call them early in the day or late. Don't forget any personal or account information you might need for Otay Mesa Sales to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~ForConsumerRights taken from his Otay Mesa Sales customer service problem that occurred on October 24th, 2017.
Otay Mesa Sales
1.00 of 5 stars | 20 reviews
~ForConsumerRights's Otay Mesa Sales Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars
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