Overstock.com: I'm impressed how quickly the products ordered...
A Overstock.com customer review by GetHuman user ~pat brown from November 23rd, 2017
Background on ~pat brown's case
GetHuman: ~pat brown - can you tell our other Overstock.com customers when your case took place?
~pat brown: Sure. It was middle of the night, on November 18th.
GetHuman: Did you reach out to Overstock.com, and if so, how?
GetHuman: And which of these common Overstock.com customer issues best describes the reason you wanted to talk to them?
(Shows ~pat brown a list of common Overstock.com problems)
~pat brown: "Overcharge/Strange charge" was why I was trying to call.
~pat brown's review of Overstock.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Overstock.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~pat brown: I'm impressed how quickly the products ordered arrive. *Will be sent a replacement. All is well.**I am pleased you advertise on *Glenn Becks*The Blaze.*Thanks.*pmb
GetHuman: Let's quantify your experience contacting Overstock.com. On a scale of 1 to 5, how easy is it go get help on a Overstock.com problem?
~pat brown: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~pat brown: I'd give them a three out of five on communication.
GetHuman: And what about Overstock.com's ability to quickly and effectively address your problem?
~pat brown: For that I would say five out of five.
GetHuman: And finally- any advice for other Overstock.com customers?
~pat brown: Call them early in the day or late. Don't forget any personal or account information you might need for Overstock.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~pat brown taken from his Overstock.com customer service problem that occurred on November 18th, 2017.