PLNDR: Tried to exchange a shirt that was a Christmas...
A PLNDR customer review by GetHuman user GetHuman-222287 from November 20th, 2017
Background on GetHuman-222287's case
GetHuman: GetHuman-222287 - can you tell our other PLNDR customers when your case took place?
GetHuman-222287: Yeah. It was morning, on November 19th.
GetHuman: Did you reach out to PLNDR, and if so, how?
GetHuman: And which of these common PLNDR customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-222287 a list of common PLNDR problems)
GetHuman-222287: "Returns" was why I was trying to contact.
GetHuman-222287's review of PLNDR customer service
GetHuman: So how would you sum up your experience for GetHuman's PLNDR customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-222287: Tried to exchange a shirt that was a Christmas gift. We had a late Christmas. Didn't meet the ** day limit for returns. Didn't extend for holiday purchase. Will Never shop with them again.
GetHuman: Let's quantify your experience contacting PLNDR. On a scale of 1 to 5, how easy is it go get help on a PLNDR problem?
GetHuman-222287: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-222287: I'd give them a two out of five on communication.
GetHuman: And what about PLNDR's ability to quickly and effectively address your problem?
GetHuman-222287: For that I would say three out of five.
GetHuman: And finally- any advice for other PLNDR customers?
GetHuman-222287: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for PLNDR to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-222287 taken from his PLNDR customer service problem that occurred on November 19th, 2017.