PNC Bank: The branch*atm is hrs away and I have a cashier...

A PNC Bank customer review by GetHuman user GetHuman-tiffyrod from December 10th, 2017

Background on GetHuman-tiffyrod's case

GetHuman: GetHuman-tiffyrod - can you tell our other PNC Bank customers when your case took place?
GetHuman-tiffyrod: Yes. It was afternoon, on December 1st.
GetHuman: Did you reach out to PNC Bank, and if so, how?
GetHuman-tiffyrod: I used the 888-762-2265 number I found for on the GetHuman PNC Bank customer phone number page I was on: PNC Bank Customer Service Phone Number
GetHuman: And which of these common PNC Bank customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-tiffyrod a list of common PNC Bank problems)
GetHuman-tiffyrod: "Dispute a Charge" was why I was trying to call.

GetHuman-tiffyrod's review of PNC Bank customer service

GetHuman: So how would you sum up your experience for GetHuman's PNC Bank customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-tiffyrod: The branch*atm is hrs away and I have a cashiers check I need cashed. PNC is also my bank. I have no clue where I can cash this
GetHuman: Can you tell the rest of us a bit more from what happened on 12/01/17?
GetHuman-tiffyrod: Oh to clarify it is a PNC Cashiers Check
GetHuman: Let's quantify your experience contacting PNC Bank. On a scale of 1 to 5, how easy is it go get help on a PNC Bank problem?
GetHuman-tiffyrod: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-tiffyrod: I'd give them a one out of five on communication.
GetHuman: And what about PNC Bank's ability to quickly and effectively address your problem?
GetHuman-tiffyrod: For that I would say one out of five.
GetHuman: And finally- any advice for other PNC Bank customers?
GetHuman-tiffyrod: Call them early in the day or late. Don't forget any personal or account information you might need for PNC Bank to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-tiffyrod taken from his PNC Bank customer service problem that occurred on December 1st, 2017.

PNC Bank

1.57 of 5 stars | 199 reviews

GetHuman-tiffyrod's PNC Bank Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

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