PPG Industries, Inc.: From "operator", I asked for tech support re. O...

A PPG Industries, Inc. customer review by GetHuman user ~Shroomdocny from November 28th, 2017

Background on ~Shroomdocny's case

GetHuman: ~Shroomdocny - can you tell our other PPG Industries, Inc. customers when your case took place?
~Shroomdocny: Yes I can. It was middle of the night, on November 26th.
GetHuman: Did you reach out to PPG Industries, Inc., and if so, how?
~Shroomdocny: I used the 412-434-3131 number I found for on the GetHuman PPG Industries, Inc. customer phone number page I was on: PPG Industries, Inc. Customer Service Phone Number
GetHuman: And which of these common PPG Industries, Inc. customer issues best describes the reason you wanted to talk to them?
(Shows ~Shroomdocny a list of common PPG Industries, Inc. problems)
~Shroomdocny: "Warranty claim" was why I was trying to call.

~Shroomdocny's review of PPG Industries, Inc. customer service

GetHuman: So how would you sum up your experience for GetHuman's PPG Industries, Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Shroomdocny: From "operator", I asked for tech support re. Olympic stain and was transferred to a non-working number. Not much good to me.
GetHuman: Let's quantify your experience contacting PPG Industries, Inc.. On a scale of 1 to 5, how easy is it go get help on a PPG Industries, Inc. problem?
~Shroomdocny: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Shroomdocny: I'd give them a five out of five on communication.
GetHuman: And what about PPG Industries, Inc.'s ability to quickly and effectively address your problem?
~Shroomdocny: For that I would say five out of five.
GetHuman: And finally- any advice for other PPG Industries, Inc. customers?
~Shroomdocny: Call them early in the day or late. Don't forget any personal or account information you might need for PPG Industries, Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Shroomdocny taken from his PPG Industries, Inc. customer service problem that occurred on November 26th, 2017.

PPG Industries, Inc.

3.33 of 5 stars | 15 reviews

~Shroomdocny's PPG Industries, Inc. Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like PPG Industries, Inc., sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with PPG Industries, Inc. in any way.

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