Page Plus Cellular: I am pretty techie, so I had no issues ever. Bu...
A Page Plus Cellular customer review by GetHuman user GetHuman-392355 from November 20th, 2017
Background on GetHuman-392355's case
GetHuman: GetHuman-392355 - can you tell our other Page Plus Cellular customers when your case took place?
GetHuman-392355: Yes I can. It was morning, on November 14th.
GetHuman: Did you reach out to Page Plus Cellular, and if so, how?
GetHuman: And which of these common Page Plus Cellular customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-392355 a list of common Page Plus Cellular problems)
GetHuman-392355: "Service problem" was why I was trying to call.
GetHuman-392355's review of Page Plus Cellular customer service
GetHuman: So how would you sum up your experience for GetHuman's Page Plus Cellular customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-392355: I am pretty techie, so I had no issues ever. But this company is really unethical when it comes to how they account for data usage & they do it purposefully to keep making you go to higher plans. I am in the similar business (Internet) and understand it well. Also, FYI, if you are in densely populated area, your page plus phone will cease to work as Verizon will give priority to its phones and not phones from MVNO's like page plus. Happened to me in foot ball games, county fairs etc.
GetHuman: Let's quantify your experience contacting Page Plus Cellular. On a scale of 1 to 5, how easy is it go get help on a Page Plus Cellular problem?
GetHuman-392355: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-392355: I'd give them a five out of five on communication.
GetHuman: And what about Page Plus Cellular's ability to quickly and effectively address your problem?
GetHuman-392355: For that I would say five out of five.
GetHuman: And finally- any advice for other Page Plus Cellular customers?
GetHuman-392355: Call them early in the day or late. Don't forget any personal or account information you might need for Page Plus Cellular to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-392355 taken from his Page Plus Cellular customer service problem that occurred on November 14th, 2017.