Page Plus Cellular: The support team speaks English at a passable r...
A Page Plus Cellular customer review by GetHuman user ~wasteddata from November 26th, 2017
Background on ~wasteddata's case
GetHuman: ~wasteddata - can you tell our other Page Plus Cellular customers when your case took place?
~wasteddata: Sure. It was afternoon, on November 21st.
GetHuman: Did you reach out to Page Plus Cellular, and if so, how?
GetHuman: And which of these common Page Plus Cellular customer issues best describes the reason you wanted to talk to them?
(Shows ~wasteddata a list of common Page Plus Cellular problems)
~wasteddata: "Overcharge/Strange charge" was why I was trying to call.
~wasteddata's review of Page Plus Cellular customer service
GetHuman: So how would you sum up your experience for GetHuman's Page Plus Cellular customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~wasteddata: The support team speaks English at a passable rate, but is heavily scripted and not interested in troubleshooting. If you get more than one call without success, make sure to have a text document open, a recorder on and the Better Business Bureau website open. That's a surefire way to get Western support.
GetHuman: Let's quantify your experience contacting Page Plus Cellular. On a scale of 1 to 5, how easy is it go get help on a Page Plus Cellular problem?
~wasteddata: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~wasteddata: I'd give them a one out of five on communication.
GetHuman: And what about Page Plus Cellular's ability to quickly and effectively address your problem?
~wasteddata: For that I would say four out of five.
GetHuman: And finally- any advice for other Page Plus Cellular customers?
~wasteddata: Call them early in the day or late. Don't forget any personal or account information you might need for Page Plus Cellular to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~wasteddata taken from his Page Plus Cellular customer service problem that occurred on November 21st, 2017.