Page Plus Cellular: Well page plus absolutely *****. I went to buy...

A Page Plus Cellular customer review by GetHuman user GetHuman-16160 from November 18th, 2017

Background on GetHuman-16160's case

GetHuman: GetHuman-16160 - can you tell our other Page Plus Cellular customers when your case took place?
GetHuman-16160: Yes I can. It was late at night, on November 9th.
GetHuman: Did you reach out to Page Plus Cellular, and if so, how?
GetHuman-16160: I used the 800-550-2436 number I found for on the GetHuman Page Plus Cellular customer phone number page I was on: Page Plus Cellular Customer Service Phone Number
GetHuman: And which of these common Page Plus Cellular customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-16160 a list of common Page Plus Cellular problems)
GetHuman-16160: "Complaint" was why I was trying to call.

GetHuman-16160's review of Page Plus Cellular customer service

GetHuman: So how would you sum up your experience for GetHuman's Page Plus Cellular customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-16160: Well page plus absolutely *****. I went to buy a ** dollar pin and the one said it was the equivalent of the ** dollar pin. I paid ** dollars for mine and take in mind that this was in a gas station, and I added it and it gave me **** minutes and said it would last *** days. I've had it on here for about a week now and its saying my account is at zero and i have insufficient funds to send a message. This entire company is a joke, and it needs to be shut down. The woman that sold me the pin needs to be fired. She didn't know what she was talking about.
GetHuman: Let's quantify your experience contacting Page Plus Cellular. On a scale of 1 to 5, how easy is it go get help on a Page Plus Cellular problem?
GetHuman-16160: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-16160: I'd give them a one out of five on communication.
GetHuman: And what about Page Plus Cellular's ability to quickly and effectively address your problem?
GetHuman-16160: For that I would say five out of five.
GetHuman: And finally- any advice for other Page Plus Cellular customers?
GetHuman-16160: Call them early in the day or late. Don't forget any personal or account information you might need for Page Plus Cellular to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-16160 taken from his Page Plus Cellular customer service problem that occurred on November 9th, 2017.

Page Plus Cellular

2.71 of 5 stars | 60 reviews

GetHuman-16160's Page Plus Cellular Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Page Plus Cellular, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Page Plus Cellular in any way.

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