Page Plus Cellular: I am(was) a prospective customer!!! I received...
A Page Plus Cellular customer review by GetHuman user GetHuman-258791 from November 16th, 2017
Background on GetHuman-258791's case
GetHuman: GetHuman-258791 - can you tell our other Page Plus Cellular customers when your case took place?
GetHuman-258791: Sure. It was late at night, on November 14th.
GetHuman: Did you reach out to Page Plus Cellular, and if so, how?
GetHuman: And which of these common Page Plus Cellular customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-258791 a list of common Page Plus Cellular problems)
GetHuman-258791: "Cancel service" was why I was trying to call.
GetHuman-258791's review of Page Plus Cellular customer service
GetHuman: So how would you sum up your experience for GetHuman's Page Plus Cellular customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-258791: I am(was) a prospective customer!!! I received a card in he mail, appx. *(six) weeks ago!!! This card claimed great rates with customer service help. I have been calling, texting, emailing your company * or three times per week for the past *(six) weeks and have yet to get a response or talk to anyone!!! How are u people in business? How do I get more info about your plans? How do I find out about keeping my current number? How do I communicate with "anyone" from your company? It is almost laughable! Sincerely Bob Brist
GetHuman: Let's quantify your experience contacting Page Plus Cellular. On a scale of 1 to 5, how easy is it go get help on a Page Plus Cellular problem?
GetHuman-258791: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-258791: I'd give them a two out of five on communication.
GetHuman: And what about Page Plus Cellular's ability to quickly and effectively address your problem?
GetHuman-258791: For that I would say five out of five.
GetHuman: And finally- any advice for other Page Plus Cellular customers?
GetHuman-258791: Call them early in the day or late. Don't forget any personal or account information you might need for Page Plus Cellular to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-258791 taken from his Page Plus Cellular customer service problem that occurred on November 14th, 2017.