Page Plus Cellular: LMAO at the infrequent reviews that have someth...
A Page Plus Cellular customer review by GetHuman user ~Good Molly from November 6th, 2017
Background on ~Good Molly's case
GetHuman: ~Good Molly - can you tell our other Page Plus Cellular customers when your case took place?
~Good Molly: Yes. It was middle of the night, on October 29th.
GetHuman: Did you reach out to Page Plus Cellular, and if so, how?
GetHuman: And which of these common Page Plus Cellular customer issues best describes the reason you wanted to talk to them?
(Shows ~Good Molly a list of common Page Plus Cellular problems)
~Good Molly: "Setup service" was why I was trying to call.
~Good Molly's review of Page Plus Cellular customer service
GetHuman: So how would you sum up your experience for GetHuman's Page Plus Cellular customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Good Molly: LMAO at the infrequent reviews that have something positive to say about this horrendous company. I noticed that most of them are brand new customers...let me know what you think after you have had their service for a month, lol. I will be shocked if this company is still in business in * months. Terrible phone service...calls get cut off...days with no service at all...customer service is often useless and rude even if you have the patience to wait close to an hour to get a live person on the line. From top to bottom, it doesn't get any worse than this. Even if the service were free, it would not be worth the aggravation.
GetHuman: Let's quantify your experience contacting Page Plus Cellular. On a scale of 1 to 5, how easy is it go get help on a Page Plus Cellular problem?
~Good Molly: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Good Molly: I'd give them a five out of five on communication.
GetHuman: And what about Page Plus Cellular's ability to quickly and effectively address your problem?
~Good Molly: For that I would say three out of five.
GetHuman: And finally- any advice for other Page Plus Cellular customers?
~Good Molly: Call them early in the day or late. Don't forget any personal or account information you might need for Page Plus Cellular to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Good Molly taken from his Page Plus Cellular customer service problem that occurred on October 29th, 2017.