Page Plus Cellular: Page Plus has alot of negatives* Usually, when...
A Page Plus Cellular customer review by GetHuman user ~madkelly from November 1st, 2017
Background on ~madkelly's case
GetHuman: ~madkelly - can you tell our other Page Plus Cellular customers when your case took place?
~madkelly: Yes. It was afternoon, on October 23rd.
GetHuman: Did you reach out to Page Plus Cellular, and if so, how?
GetHuman: And which of these common Page Plus Cellular customer issues best describes the reason you wanted to talk to them?
(Shows ~madkelly a list of common Page Plus Cellular problems)
~madkelly: "Lower my bill" was why I was trying to call.
~madkelly's review of Page Plus Cellular customer service
GetHuman: So how would you sum up your experience for GetHuman's Page Plus Cellular customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~madkelly: Page Plus has alot of negatives* Usually, when I do not have anymore megabites for web, I will get a message letting me know that I have used the alloted time* I paid my bill early and unknowingly, when I went over my time, it began deducting from what I had paid* I had to pay the entire fee again when it was time to renew minutes as there was not enough money on my account* I have still been unable to do anything with the balance of prepaid funds that are on my account.
GetHuman: Let's quantify your experience contacting Page Plus Cellular. On a scale of 1 to 5, how easy is it go get help on a Page Plus Cellular problem?
~madkelly: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~madkelly: I'd give them a five out of five on communication.
GetHuman: And what about Page Plus Cellular's ability to quickly and effectively address your problem?
~madkelly: For that I would say one out of five.
GetHuman: And finally- any advice for other Page Plus Cellular customers?
~madkelly: Call them early in the day or late. Don't forget any personal or account information you might need for Page Plus Cellular to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~madkelly taken from his Page Plus Cellular customer service problem that occurred on October 23rd, 2017.