Page Plus Cellular: it took forever to get someone and when i did n...

A Page Plus Cellular customer review by GetHuman user ~babymiah18 from November 3rd, 2017

Background on ~babymiah18's case

GetHuman: ~babymiah18 - can you tell our other Page Plus Cellular customers when your case took place?
~babymiah18: Yes I can. It was evening, on October 24th.
GetHuman: Did you reach out to Page Plus Cellular, and if so, how?
~babymiah18: I used the 800-550-2436 number I found for on the GetHuman Page Plus Cellular customer phone number page I was on: Page Plus Cellular Customer Service Phone Number
GetHuman: And which of these common Page Plus Cellular customer issues best describes the reason you wanted to talk to them?
(Shows ~babymiah18 a list of common Page Plus Cellular problems)
~babymiah18: "Change plan" was why I was trying to call.

~babymiah18's review of Page Plus Cellular customer service

GetHuman: So how would you sum up your experience for GetHuman's Page Plus Cellular customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~babymiah18: it took forever to get someone and when i did not only could i not understand him he was in a rush to get me off the phone
GetHuman: Let's quantify your experience contacting Page Plus Cellular. On a scale of 1 to 5, how easy is it go get help on a Page Plus Cellular problem?
~babymiah18: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~babymiah18: I'd give them a four out of five on communication.
GetHuman: And what about Page Plus Cellular's ability to quickly and effectively address your problem?
~babymiah18: For that I would say five out of five.
GetHuman: And finally- any advice for other Page Plus Cellular customers?
~babymiah18: Call them early in the day or late. Don't forget any personal or account information you might need for Page Plus Cellular to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~babymiah18 taken from his Page Plus Cellular customer service problem that occurred on October 24th, 2017.

Page Plus Cellular

2.71 of 5 stars | 60 reviews

~babymiah18's Page Plus Cellular Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars

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