Panasonic: Ms.Charleen was very helpful in my call,and imm...
A Panasonic customer review by GetHuman user ~eugene bell from November 27th, 2017
Background on ~eugene bell's case
GetHuman: ~eugene bell - can you tell our other Panasonic customers when your case took place?
~eugene bell: Yup. It was evening, on November 26th.
GetHuman: Did you reach out to Panasonic, and if so, how?
GetHuman: And which of these common Panasonic customer issues best describes the reason you wanted to talk to them?
(Shows ~eugene bell a list of common Panasonic problems)
~eugene bell: "Device Support" was why I was trying to call.
~eugene bell's review of Panasonic customer service
GetHuman: So how would you sum up your experience for GetHuman's Panasonic customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~eugene bell: Ms.Charleen was very helpful in my call,and immediately gave me a number to the Parts Dept.. Thank u....Mr.Bell..
GetHuman: Let's quantify your experience contacting Panasonic. On a scale of 1 to 5, how easy is it go get help on a Panasonic problem?
~eugene bell: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~eugene bell: I'd give them a one out of five on communication.
GetHuman: And what about Panasonic's ability to quickly and effectively address your problem?
~eugene bell: For that I would say one out of five.
GetHuman: And finally- any advice for other Panasonic customers?
~eugene bell: Call them early in the day or late. Don't forget any personal or account information you might need for Panasonic to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~eugene bell taken from his Panasonic customer service problem that occurred on November 26th, 2017.