Pandora Radio: Do humans exist at your company. I've been a pa...

A Pandora Radio customer review by GetHuman user ~Dale Higgins from November 26th, 2017

Background on ~Dale Higgins 's case

GetHuman: ~Dale Higgins - can you tell our other Pandora Radio customers when your case took place?
~Dale Higgins : Yeah. It was evening, on November 21st.
GetHuman: Did you reach out to Pandora Radio, and if so, how?
~Dale Higgins : I used the 510-451-4100 number I found for on the GetHuman Pandora Radio customer phone number page I was on: Pandora Radio Customer Service Phone Number
GetHuman: And which of these common Pandora Radio customer issues best describes the reason you wanted to talk to them?
(Shows ~Dale Higgins a list of common Pandora Radio problems)
~Dale Higgins : "Complaint" was why I was trying to call.

~Dale Higgins 's review of Pandora Radio customer service

GetHuman: So how would you sum up your experience for GetHuman's Pandora Radio customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Dale Higgins : Do humans exist at your company. I've been a pandora One customer for a longgggg time. If my problem is not resolved in the next few hours I'm canceling my subscription. I hope however gets this gives a **** about their place of employment.
GetHuman: Let's quantify your experience contacting Pandora Radio. On a scale of 1 to 5, how easy is it go get help on a Pandora Radio problem?
~Dale Higgins : I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Dale Higgins : I'd give them a two out of five on communication.
GetHuman: And what about Pandora Radio's ability to quickly and effectively address your problem?
~Dale Higgins : For that I would say three out of five.
GetHuman: And finally- any advice for other Pandora Radio customers?
~Dale Higgins : Call them early in the day or late. Don't forget any personal or account information you might need for Pandora Radio to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Dale Higgins taken from his Pandora Radio customer service problem that occurred on November 21st, 2017.

Pandora Radio

1.40 of 5 stars | 97 reviews

~Dale Higgins 's Pandora Radio Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Pandora Radio, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Pandora Radio in any way.

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