Pandora Radio: I didnt know until I tried to get on Pandora On...

A Pandora Radio customer review by GetHuman user ~Syssyie from November 22nd, 2017

Background on ~Syssyie's case

GetHuman: ~Syssyie - can you tell our other Pandora Radio customers when your case took place?
~Syssyie: Yes I can. It was evening, on November 16th.
GetHuman: Did you reach out to Pandora Radio, and if so, how?
~Syssyie: I used the 510-451-4100 number I found for on the GetHuman Pandora Radio customer phone number page I was on: Pandora Radio Customer Service Phone Number
GetHuman: And which of these common Pandora Radio customer issues best describes the reason you wanted to talk to them?
(Shows ~Syssyie a list of common Pandora Radio problems)
~Syssyie: "Cancel service" was why I was trying to call.

~Syssyie's review of Pandora Radio customer service

GetHuman: So how would you sum up your experience for GetHuman's Pandora Radio customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Syssyie: I didnt know until I tried to get on Pandora One that because of a computer compromise of my bankcard that I no longer the service. I called, then emailed and got several IMMEDIATE response emails, because I had alot of questions,all designed to make it easier for me to be able to have and enjoy my Pandora One again. I thanked the person,profusely and now am back together with Pandora One.*Thanks to the person on the other end of the 'line'(email), and I wouldnt have it any other way.*Thanks Pandora*Sincerely*Lisa Kinney-Wildemann*(*****@***.com)*P.S. The person I had exhibited such patience and went above&beyond the call with me. Theyre wonderful!
GetHuman: Let's quantify your experience contacting Pandora Radio. On a scale of 1 to 5, how easy is it go get help on a Pandora Radio problem?
~Syssyie: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Syssyie: I'd give them a one out of five on communication.
GetHuman: And what about Pandora Radio's ability to quickly and effectively address your problem?
~Syssyie: For that I would say one out of five.
GetHuman: And finally- any advice for other Pandora Radio customers?
~Syssyie: Call them early in the day or late. Don't forget any personal or account information you might need for Pandora Radio to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Syssyie taken from his Pandora Radio customer service problem that occurred on November 16th, 2017.

Pandora Radio

1.40 of 5 stars | 97 reviews

~Syssyie's Pandora Radio Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Pandora Radio, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Pandora Radio in any way.

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