Pandora Radio: I was not able to get in touch with anyone. I w...

A Pandora Radio customer review by GetHuman user ~Shaye 33 from November 25th, 2017

Background on ~Shaye 33's case

GetHuman: ~Shaye 33 - can you tell our other Pandora Radio customers when your case took place?
~Shaye 33: Sure. It was evening, on November 22nd.
GetHuman: Did you reach out to Pandora Radio, and if so, how?
~Shaye 33: I used the 510-451-4100 number I found for on the GetHuman Pandora Radio customer phone number page I was on: Pandora Radio Customer Service Phone Number
GetHuman: And which of these common Pandora Radio customer issues best describes the reason you wanted to talk to them?
(Shows ~Shaye 33 a list of common Pandora Radio problems)
~Shaye 33: "Overcharge/Strange charge" was why I was trying to call.

~Shaye 33's review of Pandora Radio customer service

GetHuman: So how would you sum up your experience for GetHuman's Pandora Radio customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Shaye 33: I was not able to get in touch with anyone. I would appreciate some type of communication to fix the problem with my TV. Pandora has been buffering for over a month.
GetHuman: Let's quantify your experience contacting Pandora Radio. On a scale of 1 to 5, how easy is it go get help on a Pandora Radio problem?
~Shaye 33: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Shaye 33: I'd give them a one out of five on communication.
GetHuman: And what about Pandora Radio's ability to quickly and effectively address your problem?
~Shaye 33: For that I would say two out of five.
GetHuman: And finally- any advice for other Pandora Radio customers?
~Shaye 33: Call them early in the day or late. Don't forget any personal or account information you might need for Pandora Radio to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Shaye 33 taken from his Pandora Radio customer service problem that occurred on November 22nd, 2017.

Pandora Radio

1.40 of 5 stars | 97 reviews

~Shaye 33's Pandora Radio Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
1 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Pandora Radio, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Pandora Radio in any way.

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