Pandora Radio: I was on the phone at least ** minutes and was...

A Pandora Radio customer review by GetHuman user ~lynn urie from November 17th, 2017

Background on ~lynn urie's case

GetHuman: ~lynn urie - can you tell our other Pandora Radio customers when your case took place?
~lynn urie: Yeah. It was evening, on November 7th.
GetHuman: Did you reach out to Pandora Radio, and if so, how?
~lynn urie: I used the 510-451-4100 number I found for on the GetHuman Pandora Radio customer phone number page I was on: Pandora Radio Customer Service Phone Number
GetHuman: And which of these common Pandora Radio customer issues best describes the reason you wanted to talk to them?
(Shows ~lynn urie a list of common Pandora Radio problems)
~lynn urie: "Lower my bill" was why I was trying to call.

~lynn urie's review of Pandora Radio customer service

GetHuman: So how would you sum up your experience for GetHuman's Pandora Radio customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~lynn urie: I was on the phone at least ** minutes and was completely unable to understand anything that the man was telling me. He did not get rude, but it was impossible to correct the problem.
GetHuman: Let's quantify your experience contacting Pandora Radio. On a scale of 1 to 5, how easy is it go get help on a Pandora Radio problem?
~lynn urie: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~lynn urie: I'd give them a three out of five on communication.
GetHuman: And what about Pandora Radio's ability to quickly and effectively address your problem?
~lynn urie: For that I would say four out of five.
GetHuman: And finally- any advice for other Pandora Radio customers?
~lynn urie: Call them early in the day or late. Don't forget any personal or account information you might need for Pandora Radio to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~lynn urie taken from his Pandora Radio customer service problem that occurred on November 7th, 2017.

Pandora Radio

1.40 of 5 stars | 97 reviews

~lynn urie's Pandora Radio Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Pandora Radio, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Pandora Radio in any way.

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