Pandora Radio: O.K. so the only solution to my problem seems t...
A Pandora Radio customer review by GetHuman user ~disgruntled user from November 21st, 2017
Background on ~disgruntled user's case
GetHuman: ~disgruntled user - can you tell our other Pandora Radio customers when your case took place?
~disgruntled user: Yeah. It was morning, on November 14th.
GetHuman: Did you reach out to Pandora Radio, and if so, how?
GetHuman: And which of these common Pandora Radio customer issues best describes the reason you wanted to talk to them?
(Shows ~disgruntled user a list of common Pandora Radio problems)
~disgruntled user: "Overcharge on Account" was why I was trying to call.
~disgruntled user's review of Pandora Radio customer service
GetHuman: So how would you sum up your experience for GetHuman's Pandora Radio customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~disgruntled user: O.K. so the only solution to my problem seems to be to find a different radio station other than Pandora. And I liked Pandora so much! Too bad their customer service is ****...
GetHuman: Let's quantify your experience contacting Pandora Radio. On a scale of 1 to 5, how easy is it go get help on a Pandora Radio problem?
~disgruntled user: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~disgruntled user: I'd give them a one out of five on communication.
GetHuman: And what about Pandora Radio's ability to quickly and effectively address your problem?
~disgruntled user: For that I would say one out of five.
GetHuman: And finally- any advice for other Pandora Radio customers?
~disgruntled user: Call them early in the day or late. Don't forget any personal or account information you might need for Pandora Radio to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~disgruntled user taken from his Pandora Radio customer service problem that occurred on November 14th, 2017.