The number is for Pandora Radio but it is now a...
A Pandora Radio customer review by GetHuman user GetHuman-304498 from November 19th, 2017
Background on GetHuman-304498's case
GetHuman: GetHuman-304498 - can you tell our other Pandora Radio customers when your case took place?
GetHuman-304498: Yup. It was evening, on November 16th.
GetHuman: Did you reach out to Pandora Radio, and if so, how?
GetHuman: And which of these common Pandora Radio customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-304498 a list of common Pandora Radio problems)
GetHuman-304498: "Update account information" was why I was trying to call.
GetHuman-304498's review of Pandora Radio customer service
GetHuman: So how would you sum up your experience for GetHuman's Pandora Radio customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-304498: The number is for Pandora Radio but it is now a recorded message directing you to help.pandora.com... Then hangs up...
GetHuman: Let's quantify your experience contacting Pandora Radio. On a scale of 1 to 5, how easy is it go get help on a Pandora Radio problem?
GetHuman-304498: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-304498: I'd give them a three out of five on communication.
GetHuman: And what about Pandora Radio's ability to quickly and effectively address your problem?
GetHuman-304498: For that I would say four out of five.
GetHuman: And finally- any advice for other Pandora Radio customers?
GetHuman-304498: Call them early in the day or late. Don't forget any personal or account information you might need for Pandora Radio to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-304498 taken from his Pandora Radio customer service problem that occurred on November 16th, 2017.