Pandora Radio: There is no one to talk too, a rep*nothing when...
A Pandora Radio customer review by GetHuman user ~Mary from November 15th, 2017
Background on ~Mary's case
GetHuman: ~Mary - can you tell our other Pandora Radio customers when your case took place?
~Mary: Sure. It was evening, on November 12th.
GetHuman: Did you reach out to Pandora Radio, and if so, how?
GetHuman: And which of these common Pandora Radio customer issues best describes the reason you wanted to talk to them?
(Shows ~Mary a list of common Pandora Radio problems)
~Mary: "Update account information" was why I was trying to call.
~Mary's review of Pandora Radio customer service
GetHuman: So how would you sum up your experience for GetHuman's Pandora Radio customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Mary: There is no one to talk too, a rep*nothing when i need service, I would like to know why pay extra for panodra one, I feel that you should not have comercials and ads that interup our music.
GetHuman: Let's quantify your experience contacting Pandora Radio. On a scale of 1 to 5, how easy is it go get help on a Pandora Radio problem?
~Mary: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Mary: I'd give them a one out of five on communication.
GetHuman: And what about Pandora Radio's ability to quickly and effectively address your problem?
~Mary: For that I would say four out of five.
GetHuman: And finally- any advice for other Pandora Radio customers?
~Mary: Call them early in the day or late. Don't forget any personal or account information you might need for Pandora Radio to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Mary taken from his Pandora Radio customer service problem that occurred on November 12th, 2017.