Pandora Radio: Totally useless, directs to email, which accord...
A Pandora Radio customer review by GetHuman user ~Change Your System from November 26th, 2017
Background on ~Change Your System's case
GetHuman: ~Change Your System - can you tell our other Pandora Radio customers when your case took place?
~Change Your System: Yes I can. It was late at night, on November 22nd.
GetHuman: Did you reach out to Pandora Radio, and if so, how?
GetHuman: And which of these common Pandora Radio customer issues best describes the reason you wanted to talk to them?
(Shows ~Change Your System a list of common Pandora Radio problems)
~Change Your System: "Technical support" was why I was trying to call.
~Change Your System's review of Pandora Radio customer service
GetHuman: So how would you sum up your experience for GetHuman's Pandora Radio customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Change Your System: Totally useless, directs to email, which according to the internet is equally useless.
GetHuman: Let's quantify your experience contacting Pandora Radio. On a scale of 1 to 5, how easy is it go get help on a Pandora Radio problem?
~Change Your System: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Change Your System: I'd give them a two out of five on communication.
GetHuman: And what about Pandora Radio's ability to quickly and effectively address your problem?
~Change Your System: For that I would say one out of five.
GetHuman: And finally- any advice for other Pandora Radio customers?
~Change Your System: Call them early in the day or late. Don't forget any personal or account information you might need for Pandora Radio to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Change Your System taken from his Pandora Radio customer service problem that occurred on November 22nd, 2017.