Pandora Radio: You people need to have real people answer the...

A Pandora Radio customer review by GetHuman user ~Barry, I better get an email b from November 17th, 2017

Background on ~Barry, I better get an email b's case

GetHuman: ~Barry, I better get an email b - can you tell our other Pandora Radio customers when your case took place?
~Barry, I better get an email b: Sure. It was afternoon, on November 8th.
GetHuman: Did you reach out to Pandora Radio, and if so, how?
~Barry, I better get an email b: I used the 510-451-4100 number I found for on the GetHuman Pandora Radio customer phone number page I was on: Pandora Radio Customer Service Phone Number
GetHuman: And which of these common Pandora Radio customer issues best describes the reason you wanted to talk to them?
(Shows ~Barry, I better get an email b a list of common Pandora Radio problems)
~Barry, I better get an email b: "Overcharge/Strange charge" was why I was trying to call.

~Barry, I better get an email b's review of Pandora Radio customer service

GetHuman: So how would you sum up your experience for GetHuman's Pandora Radio customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Barry, I better get an email b: You people need to have real people answer the phone because when I'm paying for this service I want it to load, ad when it doesn't I want someone to fix. This no " phone service" is not acceptable and I will switch my Internet music provider due to this problem of your company
GetHuman: Let's quantify your experience contacting Pandora Radio. On a scale of 1 to 5, how easy is it go get help on a Pandora Radio problem?
~Barry, I better get an email b: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Barry, I better get an email b: I'd give them a one out of five on communication.
GetHuman: And what about Pandora Radio's ability to quickly and effectively address your problem?
~Barry, I better get an email b: For that I would say four out of five.
GetHuman: And finally- any advice for other Pandora Radio customers?
~Barry, I better get an email b: Call them early in the day or late. Don't forget any personal or account information you might need for Pandora Radio to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Barry, I better get an email b taken from his Pandora Radio customer service problem that occurred on November 8th, 2017.

Pandora Radio

1.40 of 5 stars | 97 reviews

~Barry, I better get an email b's Pandora Radio Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Pandora Radio, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Pandora Radio in any way.

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