Partsgeek.com: IVE BEEN WAITING FOR OVER * MONTHS ON A CORE RE...
A Partsgeek.com customer review by GetHuman user ~mad customer from November 27th, 2017
Background on ~mad customer's case
GetHuman: ~mad customer - can you tell our other Partsgeek.com customers when your case took place?
~mad customer: Yes. It was late at night, on November 23rd.
GetHuman: Did you reach out to Partsgeek.com, and if so, how?
GetHuman: And which of these common Partsgeek.com customer issues best describes the reason you wanted to talk to them?
(Shows ~mad customer a list of common Partsgeek.com problems)
~mad customer: "Refund a Charge" was why I was trying to call.
~mad customer's review of Partsgeek.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Partsgeek.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~mad customer: IVE BEEN WAITING FOR OVER * MONTHS ON A CORE REFUNED THEY CAN TAKE MONEY BUT REFUND ARE A JOKE TO THEM AND THEY SAY CUSTOMER SERVICE IS IMPORTANT ******** ITS **** NO HUMAN CONTACT BUT THEY CAN EVEN GET ORDER RIGHT
GetHuman: Let's quantify your experience contacting Partsgeek.com. On a scale of 1 to 5, how easy is it go get help on a Partsgeek.com problem?
~mad customer: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~mad customer: I'd give them a four out of five on communication.
GetHuman: And what about Partsgeek.com's ability to quickly and effectively address your problem?
~mad customer: For that I would say one out of five.
GetHuman: And finally- any advice for other Partsgeek.com customers?
~mad customer: Call them early in the day or late. Don't forget any personal or account information you might need for Partsgeek.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~mad customer taken from his Partsgeek.com customer service problem that occurred on November 23rd, 2017.