Partsgeek.com: Order ******. Sent wrong part! I returned wrong...
A Partsgeek.com customer review by GetHuman user ~sharon ardisana from November 20th, 2017
Background on ~sharon ardisana 's case
GetHuman: ~sharon ardisana - can you tell our other Partsgeek.com customers when your case took place?
~sharon ardisana : Sure. It was middle of the night, on November 18th.
GetHuman: Did you reach out to Partsgeek.com, and if so, how?
GetHuman: And which of these common Partsgeek.com customer issues best describes the reason you wanted to talk to them?
(Shows ~sharon ardisana a list of common Partsgeek.com problems)
~sharon ardisana : "Track a Package" was why I was trying to call.
~sharon ardisana 's review of Partsgeek.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Partsgeek.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~sharon ardisana : Order ******. Sent wrong part! I returned wrong part. STILL waiting for right part! Have filled out * CS tickets. Can't get through to human on this line! CALL ME OR I WILL CONTACT AMX FOR REFUND! SHARON - *********
GetHuman: Let's quantify your experience contacting Partsgeek.com. On a scale of 1 to 5, how easy is it go get help on a Partsgeek.com problem?
~sharon ardisana : I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~sharon ardisana : I'd give them a one out of five on communication.
GetHuman: And what about Partsgeek.com's ability to quickly and effectively address your problem?
~sharon ardisana : For that I would say one out of five.
GetHuman: And finally- any advice for other Partsgeek.com customers?
~sharon ardisana : Call them early in the day or late. Don't forget any personal or account information you might need for Partsgeek.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~sharon ardisana taken from his Partsgeek.com customer service problem that occurred on November 18th, 2017.