Partsgeek.com: Worst company to deal with. No one gets back to...

A Partsgeek.com customer review by GetHuman user ~No Parts Geek from November 21st, 2017

Background on ~No Parts Geek's case

GetHuman: ~No Parts Geek - can you tell our other Partsgeek.com customers when your case took place?
~No Parts Geek: Sure. It was evening, on November 13th.
GetHuman: Did you reach out to Partsgeek.com, and if so, how?
~No Parts Geek: I used the 800-541-9352 number I found for on the GetHuman Partsgeek.com customer phone number page I was on: Partsgeek.com Customer Service Phone Number
GetHuman: And which of these common Partsgeek.com customer issues best describes the reason you wanted to talk to them?
(Shows ~No Parts Geek a list of common Partsgeek.com problems)
~No Parts Geek: "Return an Order" was why I was trying to call.

~No Parts Geek's review of Partsgeek.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Partsgeek.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~No Parts Geek: Worst company to deal with. No one gets back to you. They send you the wrong parts.*no one answers their phone. THE WORST COMPANY
GetHuman: Let's quantify your experience contacting Partsgeek.com. On a scale of 1 to 5, how easy is it go get help on a Partsgeek.com problem?
~No Parts Geek: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~No Parts Geek: I'd give them a three out of five on communication.
GetHuman: And what about Partsgeek.com's ability to quickly and effectively address your problem?
~No Parts Geek: For that I would say four out of five.
GetHuman: And finally- any advice for other Partsgeek.com customers?
~No Parts Geek: Call them early in the day or late. Don't forget any personal or account information you might need for Partsgeek.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~No Parts Geek taken from his Partsgeek.com customer service problem that occurred on November 13th, 2017.

Partsgeek.com

1.15 of 5 stars | 271 reviews

~No Parts Geek's Partsgeek.com Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
3 out of 5 stars

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