Patelco Credit Union: I stil haven't gotten a call back & it's been o...
A Patelco Credit Union customer review by GetHuman user GetHuman-130308 from November 18th, 2017
Background on GetHuman-130308's case
GetHuman: GetHuman-130308 - can you tell our other Patelco Credit Union customers when your case took place?
GetHuman-130308: Yup. It was morning, on November 11th.
GetHuman: Did you reach out to Patelco Credit Union, and if so, how?
GetHuman: And which of these common Patelco Credit Union customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-130308 a list of common Patelco Credit Union problems)
GetHuman-130308: "Setup an account" was why I was trying to call.
GetHuman-130308's review of Patelco Credit Union customer service
GetHuman: So how would you sum up your experience for GetHuman's Patelco Credit Union customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-130308: I stil haven't gotten a call back & it's been over * hrs. Very interesting that *you only go to double-digits.
GetHuman: Let's quantify your experience contacting Patelco Credit Union. On a scale of 1 to 5, how easy is it go get help on a Patelco Credit Union problem?
GetHuman-130308: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-130308: I'd give them a three out of five on communication.
GetHuman: And what about Patelco Credit Union's ability to quickly and effectively address your problem?
GetHuman-130308: For that I would say five out of five.
GetHuman: And finally- any advice for other Patelco Credit Union customers?
GetHuman-130308: Call them early in the day or late. Don't forget any personal or account information you might need for Patelco Credit Union to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-130308 taken from his Patelco Credit Union customer service problem that occurred on November 11th, 2017.