Patriot-News Harrisburg: On Sunday I called to report that I hadn't rece...
A Patriot-News Harrisburg customer review by GetHuman user GetHuman-319131 from November 28th, 2017
Background on GetHuman-319131's case
GetHuman: GetHuman-319131 - can you tell our other Patriot-News Harrisburg customers when your case took place?
GetHuman-319131: Sure. It was evening, on November 22nd.
GetHuman: Did you reach out to Patriot-News Harrisburg, and if so, how?
GetHuman: And which of these common Patriot-News Harrisburg customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-319131 a list of common Patriot-News Harrisburg problems)
GetHuman-319131: "Delivery problem" was why I was trying to call.
GetHuman-319131's review of Patriot-News Harrisburg customer service
GetHuman: So how would you sum up your experience for GetHuman's Patriot-News Harrisburg customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-319131: On Sunday I called to report that I hadn't receievd a Sunday paper. The website stated that there was someone at this numebr on Sundays from *:** a.m. - **:** a.m. Reached an automated message, said nobody was available and that I would receive a return call within ** hours.
GetHuman: Let's quantify your experience contacting Patriot-News Harrisburg. On a scale of 1 to 5, how easy is it go get help on a Patriot-News Harrisburg problem?
GetHuman-319131: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-319131: I'd give them a two out of five on communication.
GetHuman: And what about Patriot-News Harrisburg's ability to quickly and effectively address your problem?
GetHuman-319131: For that I would say one out of five.
GetHuman: And finally- any advice for other Patriot-News Harrisburg customers?
GetHuman-319131: Call them early in the day or late. Don't forget any personal or account information you might need for Patriot-News Harrisburg to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-319131 taken from his Patriot-News Harrisburg customer service problem that occurred on November 22nd, 2017.