Paypal has made a charge and I do not use this...

A PayPal customer review by GetHuman user ~tami conn from November 19th, 2017

Background on ~tami conn's case

GetHuman: ~tami conn - can you tell our other PayPal customers when your case took place?
~tami conn: Yeah. It was middle of the night, on November 17th.
GetHuman: Did you reach out to PayPal, and if so, how?
~tami conn: I used the 888-221-1161 number I found for on the GetHuman PayPal customer phone number page I was on: PayPal Customer Service Phone Number
GetHuman: And which of these common PayPal customer issues best describes the reason you wanted to talk to them?
(Shows ~tami conn a list of common PayPal problems)
~tami conn: "Fraud" was why I was trying to call.

~tami conn's review of PayPal customer service

GetHuman: So how would you sum up your experience for GetHuman's PayPal customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~tami conn: Paypal has made a charge and I do not use this type method of payment at all. Refund what you have charged me.
GetHuman: Let's quantify your experience contacting PayPal. On a scale of 1 to 5, how easy is it go get help on a PayPal problem?
~tami conn: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~tami conn: I'd give them a one out of five on communication.
GetHuman: And what about PayPal's ability to quickly and effectively address your problem?
~tami conn: For that I would say two out of five.
GetHuman: And finally- any advice for other PayPal customers?
~tami conn: Call them early in the day or late. Don't forget any personal or account information you might need for PayPal to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~tami conn taken from his PayPal customer service problem that occurred on November 17th, 2017.

PayPal

3.14 of 5 stars | 595 reviews

~tami conn's PayPal Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

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