PayPal: watched screen for ** minutes. it updated sayng...
A PayPal customer review by GetHuman user ~nunyo bidness from November 20th, 2017
Background on ~nunyo bidness's case
GetHuman: ~nunyo bidness - can you tell our other PayPal customers when your case took place?
~nunyo bidness: Sure. It was evening, on November 13th.
GetHuman: Did you reach out to PayPal, and if so, how?
GetHuman: And which of these common PayPal customer issues best describes the reason you wanted to talk to them?
(Shows ~nunyo bidness a list of common PayPal problems)
~nunyo bidness: "Update account information" was why I was trying to call.
~nunyo bidness's review of PayPal customer service
GetHuman: So how would you sum up your experience for GetHuman's PayPal customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~nunyo bidness: watched screen for ** minutes. it updated sayng stuff like 'navigating menue then said 'waiting for an operator'...then 'calling you' and my phone rang. guess it worked fine.
GetHuman: Let's quantify your experience contacting PayPal. On a scale of 1 to 5, how easy is it go get help on a PayPal problem?
~nunyo bidness: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~nunyo bidness: I'd give them a five out of five on communication.
GetHuman: And what about PayPal's ability to quickly and effectively address your problem?
~nunyo bidness: For that I would say five out of five.
GetHuman: And finally- any advice for other PayPal customers?
~nunyo bidness: Call them early in the day or late. Don't forget any personal or account information you might need for PayPal to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~nunyo bidness taken from his PayPal customer service problem that occurred on November 13th, 2017.