Payoneer: The two support persons I spoke with were very...
A Payoneer customer review by GetHuman user ~Dan from November 27th, 2017
Background on ~Dan's case
GetHuman: ~Dan - can you tell our other Payoneer customers when your case took place?
~Dan: Yeah. It was late at night, on November 20th.
GetHuman: Did you reach out to Payoneer, and if so, how?
GetHuman: And which of these common Payoneer customer issues best describes the reason you wanted to talk to them?
(Shows ~Dan a list of common Payoneer problems)
~Dan: "Eligibility question" was why I was trying to call.
~Dan's review of Payoneer customer service
GetHuman: So how would you sum up your experience for GetHuman's Payoneer customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Dan: The two support persons I spoke with were very helpful except for a bad phone connection with the second person.
GetHuman: Let's quantify your experience contacting Payoneer. On a scale of 1 to 5, how easy is it go get help on a Payoneer problem?
~Dan: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Dan: I'd give them a four out of five on communication.
GetHuman: And what about Payoneer's ability to quickly and effectively address your problem?
~Dan: For that I would say five out of five.
GetHuman: And finally- any advice for other Payoneer customers?
~Dan: Call them early in the day or late. Don't forget any personal or account information you might need for Payoneer to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Dan taken from his Payoneer customer service problem that occurred on November 20th, 2017.