Peapod: What does it take to reach a live person at Pea...
A Peapod customer review by GetHuman user ~I don't know what you mean by from November 21st, 2017
Background on ~I don't know what you mean by 's case
GetHuman: ~I don't know what you mean by - can you tell our other Peapod customers when your case took place?
~I don't know what you mean by : Yes. It was middle of the night, on November 14th.
GetHuman: Did you reach out to Peapod, and if so, how?
GetHuman: And which of these common Peapod customer issues best describes the reason you wanted to talk to them?
(Shows ~I don't know what you mean by a list of common Peapod problems)
~I don't know what you mean by : "Complaint" was why I was trying to call.
~I don't know what you mean by 's review of Peapod customer service
GetHuman: So how would you sum up your experience for GetHuman's Peapod customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~I don't know what you mean by : What does it take to reach a live person at Peapod? Their customer service is very poor. There are long telephone waits to just get a customer service rep on the line. Today I did not receive an item I had ordered and it was an important item to me. After a ** minute wait I finally got a rep on the phone. However, I wanted to report the poor telephone service to Peapod and she gave me a customer number where there was just more prompts and I never got through. I even tried calling other peapod numbers and at one number they said they were closed (this was **:** am on a Friday, and another number I called the telephone was never answered. I then tried to e-mail and was told their e-mail was not working, something about a default. I have been a Peapod customer for over ** years, and I just dread it when I have to call about something because I always have such a long wait, and I even had a problem with their calling me back procedure. Last month I received a frozen tuna fish pro
GetHuman: Let's quantify your experience contacting Peapod. On a scale of 1 to 5, how easy is it go get help on a Peapod problem?
~I don't know what you mean by : I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~I don't know what you mean by : I'd give them a two out of five on communication.
GetHuman: And what about Peapod's ability to quickly and effectively address your problem?
~I don't know what you mean by : For that I would say one out of five.
GetHuman: And finally- any advice for other Peapod customers?
~I don't know what you mean by : Call them early in the day or late. Don't forget any personal or account information you might need for Peapod to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~I don't know what you mean by taken from his Peapod customer service problem that occurred on November 14th, 2017.