Pebble Watch Company: I am NOT having problems connecting my new Peb...
A Pebble Watch Company customer review by GetHuman user ~Helpless from November 28th, 2017
Background on ~Helpless 's case
GetHuman: ~Helpless - can you tell our other Pebble Watch Company customers when your case took place?
~Helpless : Yes. It was evening, on November 24th.
GetHuman: Did you reach out to Pebble Watch Company, and if so, how?
GetHuman: And which of these common Pebble Watch Company customer issues best describes the reason you wanted to talk to them?
(Shows ~Helpless a list of common Pebble Watch Company problems)
~Helpless : "Returns" was why I was trying to contact.
~Helpless 's review of Pebble Watch Company customer service
GetHuman: So how would you sum up your experience for GetHuman's Pebble Watch Company customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Helpless : I am NOT having problems connecting my new Pebble Time* My problem:*Small low contrast on Pebble Time is very very hard to read. There are lighting conditions and text sizes that make it near impossible for me to view. The addition of color is nice, but in some instances, it reduces contrast making it even harder to read in low light.*I want my MONEY back* Is it possible for me to return my Pebble Time? *Yes or No?*I have two original Pebbles and both offer better viewing, font, and contrast..explained the situation to the person on the line, the individual stated I had the wrong number and offered no assistance.
GetHuman: Let's quantify your experience contacting Pebble Watch Company. On a scale of 1 to 5, how easy is it go get help on a Pebble Watch Company problem?
~Helpless : I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Helpless : I'd give them a four out of five on communication.
GetHuman: And what about Pebble Watch Company's ability to quickly and effectively address your problem?
~Helpless : For that I would say one out of five.
GetHuman: And finally- any advice for other Pebble Watch Company customers?
~Helpless : Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Pebble Watch Company to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Helpless taken from his Pebble Watch Company customer service problem that occurred on November 24th, 2017.