Pebble Watch Company: The watch stopped working and all I get from th...
A Pebble Watch Company customer review by GetHuman user ~Peking1000 from November 22nd, 2017
Background on ~Peking1000's case
GetHuman: ~Peking1000 - can you tell our other Pebble Watch Company customers when your case took place?
~Peking1000: Sure. It was morning, on November 20th.
GetHuman: Did you reach out to Pebble Watch Company, and if so, how?
GetHuman: And which of these common Pebble Watch Company customer issues best describes the reason you wanted to talk to them?
(Shows ~Peking1000 a list of common Pebble Watch Company problems)
~Peking1000: "Warranty claim" was why I was trying to contact.
~Peking1000's review of Pebble Watch Company customer service
GetHuman: So how would you sum up your experience for GetHuman's Pebble Watch Company customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Peking1000: The watch stopped working and all I get from them is - can I help you? I have sent * customer support pleas.
GetHuman: Let's quantify your experience contacting Pebble Watch Company. On a scale of 1 to 5, how easy is it go get help on a Pebble Watch Company problem?
~Peking1000: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Peking1000: I'd give them a three out of five on communication.
GetHuman: And what about Pebble Watch Company's ability to quickly and effectively address your problem?
~Peking1000: For that I would say two out of five.
GetHuman: And finally- any advice for other Pebble Watch Company customers?
~Peking1000: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Pebble Watch Company to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Peking1000 taken from his Pebble Watch Company customer service problem that occurred on November 20th, 2017.
Pebble Watch Company
1.00 of 5 stars | 10 reviews
~Peking1000's Pebble Watch Company Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars
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