Pennsylvania Department of Revenue: *nd time calling now *st time system did not ca...

A Pennsylvania Department of Revenue customer review by GetHuman user ~cannot find screenname from November 28th, 2017

Background on ~cannot find screenname's case

GetHuman: ~cannot find screenname - can you tell our other Pennsylvania Department of Revenue customers when your case took place?
~cannot find screenname: Yes I can. It was morning, on November 25th.
GetHuman: Did you reach out to Pennsylvania Department of Revenue, and if so, how?
~cannot find screenname: I used the 717-787-8201 number I found for on the GetHuman Pennsylvania Department of Revenue customer phone number page I was on: Pennsylvania Department of Revenue Customer Service Phone Number
GetHuman: And which of these common Pennsylvania Department of Revenue customer issues best describes the reason you wanted to talk to them?
(Shows ~cannot find screenname a list of common Pennsylvania Department of Revenue problems)
~cannot find screenname: "None of those really matches why I wanted to call Pennsylvania Department of Revenue that day." was why I was trying to call.

~cannot find screenname's review of Pennsylvania Department of Revenue customer service

GetHuman: So how would you sum up your experience for GetHuman's Pennsylvania Department of Revenue customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~cannot find screenname: *nd time calling now *st time system did not call back as requested CAN NOT READ SCRAMBLED LETTERS IN BOX
GetHuman: Let's quantify your experience contacting Pennsylvania Department of Revenue. On a scale of 1 to 5, how easy is it go get help on a Pennsylvania Department of Revenue problem?
~cannot find screenname: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~cannot find screenname: I'd give them a one out of five on communication.
GetHuman: And what about Pennsylvania Department of Revenue's ability to quickly and effectively address your problem?
~cannot find screenname: For that I would say two out of five.
GetHuman: And finally- any advice for other Pennsylvania Department of Revenue customers?
~cannot find screenname: Call them early in the day or late. Don't forget any personal or account information you might need for Pennsylvania Department of Revenue to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~cannot find screenname taken from his Pennsylvania Department of Revenue customer service problem that occurred on November 25th, 2017.

Pennsylvania Department of Revenue

1.33 of 5 stars | 26 reviews

~cannot find screenname's Pennsylvania Department of Revenue Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

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