I am continually receiving the people magazine...
A People Magazine customer review by GetHuman user ~frustrated customer from November 14th, 2017
Background on ~frustrated customer's case
GetHuman: ~frustrated customer - can you tell our other People Magazine customers when your case took place?
~frustrated customer: Yes I can. It was morning, on November 4th.
GetHuman: Did you reach out to People Magazine, and if so, how?
GetHuman: And which of these common People Magazine customer issues best describes the reason you wanted to talk to them?
(Shows ~frustrated customer a list of common People Magazine problems)
~frustrated customer: "Change of Address" was why I was trying to call.
~frustrated customer's review of People Magazine customer service
GetHuman: So how would you sum up your experience for GetHuman's People Magazine customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~frustrated customer: I am continually receiving the people magazine late or not at all, I notified my post office. They advise to have you do a E-PUB WATCH on the magazine so as to see where the hold up is on my magazine. The issues are in the grocery stores usually on Thursday & my same issue arrive the following Tues. or Wednesday. This has been a problem for some time now. The People representative said since I had received the last issue was just sent out today so I should receive it within * days. She would not do the E-Pub Watch at this time. I believe because this is an on-going problem, it should be addressed NOW.
GetHuman: Let's quantify your experience contacting People Magazine. On a scale of 1 to 5, how easy is it go get help on a People Magazine problem?
~frustrated customer: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~frustrated customer: I'd give them a five out of five on communication.
GetHuman: And what about People Magazine's ability to quickly and effectively address your problem?
~frustrated customer: For that I would say four out of five.
GetHuman: And finally- any advice for other People Magazine customers?
~frustrated customer: Call them early in the day or late. Don't forget any personal or account information you might need for People Magazine to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~frustrated customer taken from his People Magazine customer service problem that occurred on November 4th, 2017.