People Magazine: I have sent repeated emails to customer service...
A People Magazine customer review by GetHuman user ~Anonymous from November 24th, 2017
Background on ~Anonymous's case
GetHuman: ~Anonymous - can you tell our other People Magazine customers when your case took place?
~Anonymous: Yes. It was middle of the night, on November 20th.
GetHuman: Did you reach out to People Magazine, and if so, how?
GetHuman: And which of these common People Magazine customer issues best describes the reason you wanted to talk to them?
(Shows ~Anonymous a list of common People Magazine problems)
~Anonymous: "Delivery Problem" was why I was trying to call.
~Anonymous's review of People Magazine customer service
GetHuman: So how would you sum up your experience for GetHuman's People Magazine customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Anonymous: I have sent repeated emails to customer service via their website. Not one has EVER been responded to! I get an email confirming that they received my email along with the promise you'll have an answer within ** hrs. ** DAYS and counting!
GetHuman: Let's quantify your experience contacting People Magazine. On a scale of 1 to 5, how easy is it go get help on a People Magazine problem?
~Anonymous: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Anonymous: I'd give them a three out of five on communication.
GetHuman: And what about People Magazine's ability to quickly and effectively address your problem?
~Anonymous: For that I would say five out of five.
GetHuman: And finally- any advice for other People Magazine customers?
~Anonymous: Call them early in the day or late. Don't forget any personal or account information you might need for People Magazine to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Anonymous taken from his People Magazine customer service problem that occurred on November 20th, 2017.