People Magazine: SAID YOU ARE CLOSED IN REFERENCE TO THE HOLIDAY...
A People Magazine customer review by GetHuman user ~WINIFRED SAMMONS ON WINI SAMMO from November 19th, 2017
Background on ~WINIFRED SAMMONS ON WINI SAMMO's case
GetHuman: ~WINIFRED SAMMONS ON WINI SAMMO - can you tell our other People Magazine customers when your case took place?
~WINIFRED SAMMONS ON WINI SAMMO: Yeah. It was morning, on November 12th.
GetHuman: Did you reach out to People Magazine, and if so, how?
GetHuman: And which of these common People Magazine customer issues best describes the reason you wanted to talk to them?
(Shows ~WINIFRED SAMMONS ON WINI SAMMO a list of common People Magazine problems)
~WINIFRED SAMMONS ON WINI SAMMO: "Billing Inquiry" was why I was trying to call.
~WINIFRED SAMMONS ON WINI SAMMO's review of People Magazine customer service
GetHuman: So how would you sum up your experience for GetHuman's People Magazine customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~WINIFRED SAMMONS ON WINI SAMMO: SAID YOU ARE CLOSED IN REFERENCE TO THE HOLIDAY. WHAT **** HOLIDAY IT IS JANUARY **,****. YOU CALL AND CALL, BUT YOU DO NOT DELIVER. IA M ** AND IM PISSED. REALLY PISSED. SO TAKE THIS ON YOUR SO CALLED HOLIDAY ***-***-**** CELL OR ***-***-****. EITHER WAY RIGHT NOW YOU ***********.. WHAT **** HOLIDAY. FROM NOW ON WHEN I GO FOR MY TREATMENTS I WILL JUST TAKE THEM FROM THE CANCER CENTER******* YLOU ****.
GetHuman: Let's quantify your experience contacting People Magazine. On a scale of 1 to 5, how easy is it go get help on a People Magazine problem?
~WINIFRED SAMMONS ON WINI SAMMO: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~WINIFRED SAMMONS ON WINI SAMMO: I'd give them a two out of five on communication.
GetHuman: And what about People Magazine's ability to quickly and effectively address your problem?
~WINIFRED SAMMONS ON WINI SAMMO: For that I would say three out of five.
GetHuman: And finally- any advice for other People Magazine customers?
~WINIFRED SAMMONS ON WINI SAMMO: Call them early in the day or late. Don't forget any personal or account information you might need for People Magazine to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~WINIFRED SAMMONS ON WINI SAMMO taken from his People Magazine customer service problem that occurred on November 12th, 2017.