People Magazine: Just received your magazine with yet another Ka...
A People Magazine customer review by GetHuman user ~diane from November 10th, 2017
Background on ~diane's case
GetHuman: ~diane - can you tell our other People Magazine customers when your case took place?
~diane: Yes I can. It was middle of the night, on November 4th.
GetHuman: Did you reach out to People Magazine, and if so, how?
GetHuman: And which of these common People Magazine customer issues best describes the reason you wanted to talk to them?
(Shows ~diane a list of common People Magazine problems)
~diane: "Change of Address" was why I was trying to call.
~diane's review of People Magazine customer service
GetHuman: So how would you sum up your experience for GetHuman's People Magazine customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~diane: Just received your magazine with yet another Kardashian on the cover. I threw it out without even reading it. Send me one with the mother Chris and I will throw that out as well before I take the picture and buy darts. Why do you feel it necessary to exploit these trashy women? They are not examples for our children and I shudder to think how many young girls look up to them. One more article on the front page with them, I cancel my subscription, People Magazine should know better.
GetHuman: Let's quantify your experience contacting People Magazine. On a scale of 1 to 5, how easy is it go get help on a People Magazine problem?
~diane: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~diane: I'd give them a five out of five on communication.
GetHuman: And what about People Magazine's ability to quickly and effectively address your problem?
~diane: For that I would say two out of five.
GetHuman: And finally- any advice for other People Magazine customers?
~diane: Call them early in the day or late. Don't forget any personal or account information you might need for People Magazine to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~diane taken from his People Magazine customer service problem that occurred on November 4th, 2017.