PepsiCo: your product made my friend and me sick and diz...
A PepsiCo customer review by GetHuman user GetHuman-kdmaw from December 7th, 2017
Background on GetHuman-kdmaw's case
GetHuman: GetHuman-kdmaw - can you tell our other PepsiCo customers when your case took place?
GetHuman-kdmaw: Yeah. It was afternoon, on December 5th.
GetHuman: Did you reach out to PepsiCo, and if so, how?
GetHuman: And which of these common PepsiCo customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-kdmaw a list of common PepsiCo problems)
GetHuman-kdmaw: "Complaint" was why I was trying to call.
GetHuman-kdmaw's review of PepsiCo customer service
GetHuman: So how would you sum up your experience for GetHuman's PepsiCo customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-kdmaw: your product made my friend and me sick and dizzy band it from Canada
GetHuman: Can you tell the rest of us a bit more from what happened on 12/05/17?
GetHuman-kdmaw: It is ****
GetHuman: Let's quantify your experience contacting PepsiCo. On a scale of 1 to 5, how easy is it go get help on a PepsiCo problem?
GetHuman-kdmaw: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-kdmaw: I'd give them a one out of five on communication.
GetHuman: And what about PepsiCo's ability to quickly and effectively address your problem?
GetHuman-kdmaw: For that I would say four out of five.
GetHuman: And finally- any advice for other PepsiCo customers?
GetHuman-kdmaw: Call them early in the day or late. Don't forget any personal or account information you might need for PepsiCo to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-kdmaw taken from his PepsiCo customer service problem that occurred on December 5th, 2017.