Peter Pan Bus: I talked to someone incredibly helpful and nice...

A Peter Pan Bus customer review by GetHuman user ~hohoholidays from November 19th, 2017

Background on ~hohoholidays's case

GetHuman: ~hohoholidays - can you tell our other Peter Pan Bus customers when your case took place?
~hohoholidays: Yes. It was evening, on November 13th.
GetHuman: Did you reach out to Peter Pan Bus, and if so, how?
~hohoholidays: I used the 800-343-9999 number I found for on the GetHuman Peter Pan Bus customer phone number page I was on: Peter Pan Bus Customer Service Phone Number
GetHuman: And which of these common Peter Pan Bus customer issues best describes the reason you wanted to talk to them?
(Shows ~hohoholidays a list of common Peter Pan Bus problems)
~hohoholidays: "Complaint" was why I was trying to call.

~hohoholidays's review of Peter Pan Bus customer service

GetHuman: So how would you sum up your experience for GetHuman's Peter Pan Bus customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~hohoholidays: I talked to someone incredibly helpful and nice (whose name I couldn't quite catch) within a minute of calling. I didn't expect that! A good experience overall.
GetHuman: Let's quantify your experience contacting Peter Pan Bus. On a scale of 1 to 5, how easy is it go get help on a Peter Pan Bus problem?
~hohoholidays: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~hohoholidays: I'd give them a one out of five on communication.
GetHuman: And what about Peter Pan Bus's ability to quickly and effectively address your problem?
~hohoholidays: For that I would say one out of five.
GetHuman: And finally- any advice for other Peter Pan Bus customers?
~hohoholidays: Call them early in the day or late. Don't forget any personal or account information you might need for Peter Pan Bus to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~hohoholidays taken from his Peter Pan Bus customer service problem that occurred on November 13th, 2017.

Peter Pan Bus

1.00 of 5 stars | 11 reviews

~hohoholidays's Peter Pan Bus Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

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