Petfooddirect.com: new customer and a little confused with orderin...
A Petfooddirect.com customer review by GetHuman user ~petfood111 from November 27th, 2017
Background on ~petfood111's case
GetHuman: ~petfood111 - can you tell our other Petfooddirect.com customers when your case took place?
~petfood111: Sure. It was middle of the night, on November 22nd.
GetHuman: Did you reach out to Petfooddirect.com, and if so, how?
GetHuman: And which of these common Petfooddirect.com customer issues best describes the reason you wanted to talk to them?
(Shows ~petfood111 a list of common Petfooddirect.com problems)
~petfood111: "Make a purchase" was why I was trying to call.
~petfood111's review of Petfooddirect.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Petfooddirect.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~petfood111: new customer and a little confused with ordering on line.Hunted around and found the phone *. Lady was more than helpful.
GetHuman: Let's quantify your experience contacting Petfooddirect.com. On a scale of 1 to 5, how easy is it go get help on a Petfooddirect.com problem?
~petfood111: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~petfood111: I'd give them a four out of five on communication.
GetHuman: And what about Petfooddirect.com's ability to quickly and effectively address your problem?
~petfood111: For that I would say five out of five.
GetHuman: And finally- any advice for other Petfooddirect.com customers?
~petfood111: Call them early in the day or late. Don't forget any personal or account information you might need for Petfooddirect.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~petfood111 taken from his Petfooddirect.com customer service problem that occurred on November 22nd, 2017.
Petfooddirect.com
5.00 of 5 stars | 8 reviews
~petfood111's Petfooddirect.com Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars
GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Petfooddirect.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Petfooddirect.com in any way.