Philips Electronics: I BOUGHT A TV LESS THAN * YEARS AGO AND NOW IT...
A Philips Electronics customer review by GetHuman user ~JIM FORSYTHE from October 27th, 2017
Background on ~JIM FORSYTHE's case
GetHuman: ~JIM FORSYTHE - can you tell our other Philips Electronics customers when your case took place?
~JIM FORSYTHE: Yes I can. It was afternoon, on October 18th.
GetHuman: Did you reach out to Philips Electronics, and if so, how?
GetHuman: And which of these common Philips Electronics customer issues best describes the reason you wanted to talk to them?
(Shows ~JIM FORSYTHE a list of common Philips Electronics problems)
~JIM FORSYTHE: "Technical support" was why I was trying to call.
~JIM FORSYTHE's review of Philips Electronics customer service
GetHuman: So how would you sum up your experience for GetHuman's Philips Electronics customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~JIM FORSYTHE: I BOUGHT A TV LESS THAN * YEARS AGO AND NOW IT IS JUNK YOU KNOW Y (THE POWER BOARD* CONSUMER REPORTS WILL BE NOTIFED*I TALKED TO VICKIE WITH NO HELP
GetHuman: Let's quantify your experience contacting Philips Electronics. On a scale of 1 to 5, how easy is it go get help on a Philips Electronics problem?
~JIM FORSYTHE: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~JIM FORSYTHE: I'd give them a three out of five on communication.
GetHuman: And what about Philips Electronics's ability to quickly and effectively address your problem?
~JIM FORSYTHE: For that I would say four out of five.
GetHuman: And finally- any advice for other Philips Electronics customers?
~JIM FORSYTHE: Call them early in the day or late. Don't forget any personal or account information you might need for Philips Electronics to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~JIM FORSYTHE taken from his Philips Electronics customer service problem that occurred on October 18th, 2017.